Terms of service

These Terms of Service govern your use of vianerastore.com and any purchase you make from VIA NERA. By using this site or placing an order, you agree to these terms. If you do not agree, please do not use the site.

Health and safety notice

The products sold on this site are exercise and personal wellness equipment. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or condition.

Consult a physician before beginning any exercise programme, particularly if you are pregnant, recovering from injury or surgery, or have a heart condition, high blood pressure, diabetes, circulation problems, or any other ongoing medical condition. Electrical muscle stimulation products must not be used by anyone with a pacemaker, defibrillator, or other implanted electronic device.

Read the instructions supplied with each product before use. Stop immediately and seek medical attention if you experience pain, dizziness, or discomfort. You use this equipment at your own risk.

Eligibility

You must be at least 18 years old, or the age of majority where you live, to place an order.

Products and descriptions

We work to describe products accurately, but we do not warrant that descriptions, images, colours, or other content are error-free or complete. Product images are illustrative and slight variations in colour or finish may occur. We reserve the right to limit quantities, discontinue products, and refuse any order.

Pricing and errors

All prices are in US dollars and may change without notice. If a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel the order and issue a full refund, whether or not the order has been confirmed.

Orders and payment

Your order is an offer to buy. We accept it when we send you a shipping confirmation. We may refuse or cancel any order at our discretion, including where we suspect fraud or where a product is unavailable. Payment is processed by our payment provider; we do not store your full card details.

Shipping, returns, and refunds

Delivery is governed by our Shipping Policy and returns by our Refund Policy. Both form part of these Terms.

Acceptable use

You agree not to use this site for any unlawful purpose, to attempt to gain unauthorised access to our systems, to interfere with the site's operation, to scrape or copy content for commercial use, or to submit false information.

Intellectual property

The text, layout, and original content on this site belong to VIA NERA or its licensors and may not be reproduced without permission.

Third-party links

This site may link to third-party websites. We are not responsible for their content, policies, or practices.

Disclaimer of warranties

The site and its content are provided "as is" and "as available" without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not guarantee uninterrupted or error-free service.

Limitation of liability

To the fullest extent permitted by law, VIA NERA is not liable for any indirect, incidental, special, or consequential damages arising from your use of the site or the products. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.